FAQ

Have Questions?

Our Cigar Bands Sampler Pack includes a curated selection of our finest cigar bands, providing a premium experience for collectors and enthusiasts. Orders ship within 1–2 business days and usually arrive in 3–4 days. Perfect for exploring the art of cigar bands, this pack also offers bulk customization and wholesale pricing for larger orders.

What is the expected design lead time?

You’ll get your initial mock-up within 24–48 hours, and most designs are finalized within a week, depending on the number of revisions requested.

Who manages the cigar band design process?

Your cigar bands will be crafted by a professional designer with over 10 years of experience, ensuring every detail reflects your brand and makes your product stand out.

What if I’m not satisfied with the band design?

If you’re not completely satisfied with your cigar band design, we’ll collaborate with you on revisions until it meets your expectations. And if it still isn’t right, our 100% money-back guarantee ensures a risk-free, hassle-free experience.

Will my cigar band design be exclusive?

Your design is 100% custom and created exclusively for your brand. We never reuse or resell designs, ensuring your cigar band remains completely unique.

Can my design be printed on cigar bands?

If you’re ready to print, we’ll apply your $100 credit toward your first order and manage everything in-house—from setup to production—ensuring a smooth, professional finish with no extra effort on your part.

What is the process for designing my cigar bands?

Once you begin, you’ll receive a short form via email to upload your logo, share project details, and describe your vision. Our designer will then get to work. If you’d like additional guidance, you can also schedule a 1-on-1 call with a brand specialist to review everything together.